What Shopify Merchants Are Saying About Negotiating Price With Lury

Letting the Reviews Speak

It's easy for any app's marketing page to describe its own value. It's more useful to hear it from merchants who installed Lury, configured it for their own catalog, and left a public review on the Shopify App Store. Here's a roundup of what a range of stores — from high-ticket vacuums to fine art — have said.

High-Ticket Items: Where Negotiation Earns Its Keep

Negotiation tends to matter most on items where the sticker price is a real point of friction. DiscountVacuumStore.com put it plainly in their review:

"This is a great app and I highly recommend it, especially if you sell high-ticket items where customers do not want to pay full price. This app will give potential customers the power to negotiate a lower price, so you can close more deals. Support staff was very friendly and responsive and resolved some setup issues very quickly."

That's the core use case in a sentence: high-consideration purchases where a shopper is interested but hesitating specifically on price, not on the product itself.

Fine Art and One-of-a-Kind Inventory

Negotiation isn't new in every category — it's just new online for some of them. Colleen Ross Fine Art Gallery brought an existing expectation from offline sales onto their storefront:

"Very excited about this app. Selling my artwork through other vendors, I am used to people negotiating on price, so its nice to be able to add that option to my personal shop site. There was a small snag with my theme Prestige, but Sravan quickly fixed it. It looks nice, matches my theme, and has great functionality."

Bella Rosa Galleries, another art retailer, echoed the same result in fewer words:

"Simple and effective. This app has raised sales and the developer is very friendly and helpful with all issues we have encountered."

Fashion and Jewelry: Fast Setup, Fast Support

A recurring theme across reviews — regardless of category — is how quickly setup issues get resolved. Steppe, a New York-based fashion retailer, noted:

"So far, so good. Our shop just started using this app and Sravan has been a huge help getting everything set up. Exactly what I was looking for and the pricing structure is fair."

Juwelier Spliedt, a jewelry retailer, had a similar experience with a theme-compatibility issue:

"Super cool feature. We had to change a few things but Developer Sravan is very responsive and changes/implements everything very quickly."

Global Reach, From Free to Fair Pricing

Ceylon Supermart, a grocery retailer, called out both the accessibility of the free tier and the support experience:

"Great App for our needs and it is free to install too. We needed some assistance to get the App customized to match our theme / other needs and Sravan from Lury has been top notch with his support with super fast delivery. Even he went above and beyond to share some hints & tips that could help our business outside the App functionality. Overall very satisfied and highly recommended."

What These Reviews Have in Common

Across a fine art gallery, a jewelry store, a fashion retailer, a grocery store, and a vacuum retailer — categories that don't obviously have much in common — the same two threads keep coming up: negotiation converts hesitant, price-sensitive shoppers into buyers, and setup friction (theme conflicts, customization requests) gets resolved quickly rather than left unanswered. Lury currently holds a 5.0-star average on the Shopify App Store.

The Bottom Line

Reviews are the one part of a listing a merchant can't write themselves — and across very different catalogs, the pattern holds: negotiation works best where price is the actual objection, and it works smoothly when setup support is fast. If that sounds like your store, install Lury and see what your own shoppers negotiate for.