Can I define product exceptions on an eligible collection?

Yes. When you enable a collection, all products within it get the Make an Offer button. Use the Product Block feature to exclude individual products — blocked products will never show the offer option, regardless of collection settings.

Can I stop negotiation on my entire store temporarily?

Absolutely. Go to Settings within the app, choose Disable, and click Submit. The Make an Offer button will disappear from every page. When you re-enable, all your configurations, content, and settings come back instantly.

How does pricing work?

Lury is free to install. We charge only 1% on offers that convert to a fully paid order. All other offers — countered, declined, or abandoned — are completely free and unlimited.

Can customers share discount codes?

No. Every accepted offer generates a unique, single-use discount code tied to that specific transaction. Codes cannot be shared, reused, or scraped — eliminating discount leakage entirely.

Does Lury support multiple languages?

Yes. Lury has full multi-language support built in. The offer popup, button text, and all customer-facing messages automatically adapt to your store's language settings.

How Exit-Intent Offers Recover Abandoned Revenue

What Is Exit Intent?

Exit-intent technology detects when a visitor is about to leave your site — their cursor moves toward the browser's close or back button — and triggers a popup at that exact moment. Instead of a generic "wait, don't go!" message, Lury shows a Make an Offer form that gives shoppers a reason to stay.

Why It Works

A visitor who's leaving has already browsed your products. They're interested — they just weren't sold. Giving them the power to name their price removes the biggest objection. The psychology is simple: people value things more when they feel they negotiated the deal.

Merchants using Lury's exit-intent feature typically see a 5–12% recovery rate on visitors who would have otherwise bounced with nothing.

Setting It Up in Lury

1. Enable Exit Intent

In your Lury dashboard, navigate to Settings → Display and toggle on Exit-Intent Popup. Choose whether to show it on all product pages or only specific collections.

2. Choose Your Floor Price

Exit-intent visitors are high-risk — they're already leaving. Consider setting a slightly lower floor than your standard rules. If your normal floor is 85%, try 75% for exit intent. You're competing against zero, not against full price.

3. Customize the Message

The default popup says "Before you go — name your price!" but you can change this to match your brand voice. Keep it short and direct. Avoid desperate language; frame it as an exclusive opportunity.

4. Set Frequency Caps

Don't annoy repeat visitors. Lury lets you limit the popup to once per session or once per day per visitor. The default (once per session) works well for most stores.

Pro Tips

Pair with email capture: Even if the offer is declined, you've captured their email. Add them to a "win-back" flow.
A/B test floors: Run a 70% floor for two weeks, then 80%, and compare conversion rates against margin.
Exclude sale items: If a product is already discounted, disable the exit-intent popup for that collection to protect margins.

The Bottom Line

Every visitor who leaves your store without buying is revenue that disappears forever. Exit-intent offers give you one more chance to convert — and with Lury's automated rules, it takes zero manual effort. Install Lury and start recovering lost sales today.